Our commitment to your data protection
Our policy is to respect and protect the privacy of anyone who visits this website.
How we will use your data
We have written a policy around the ways we will use the information we collect about you. Find more out about this policy.
This privacy notice is issued by the Education and Skills Funding Agency (ESFA), on behalf of the Secretary of State for the Department of Education (DfE). It is to inform learners how their personal information will be used by the DfE, the ESFA (an executive agency of the DfE) and any successor bodies to these organisations. For the purposes of relevant data protection legislation, the DfE is the data controller for personal data processed by the ESFA. Your personal information is used by the DfE to exercise its functions and to meet its statutory responsibilities, including under the Apprenticeships, Skills, Children and Learning Act 2009 and to create and maintain a unique learner number (ULN) and a personal learning record (PLR). Your information will be securely destroyed after it is no longer required for these purposes. If you do not wish to share your participation and achievement data, you can opt-out of by contacting the LRS service desk on 0345 602 2589. You will be required to provide some personal details to confirm your identify, which may include your unique learner number (ULN), if known.
Note: if you do opt-out, Awarding Organisations may not be able be see who you are and so may not be able to award you a certificate.
Your information may be shared with third parties for education, training, employment and well-being related purposes, including for research. This will only take place where the law allows it and the sharing is in compliance with data protection legislation.
The English European Social Fund (ESF) Managing Authority (or agents acting on its behalf) may contact you in order for them to carry out research and evaluation to inform the effectiveness of training.
Further information about use of and access to your personal data, details of partner organisations with whom we regularly share data, information about how long we retain your data, and how to change your consent to being contacted, please visit: ESFA Privacy Notice
Please note, we are required to make certain surveys available to all learners. On occasion the survey will be carried out on behalf of ourselves or the Education and Skills Funding Agency by a third party.
At no time will your personal information be passed to other organisations for marketing or sales purposes.
Personal information collected via online forms
Personal information will only be used for the purpose indicated and will be held securely. It will not be used for any other purpose without your permission and will not be kept for longer than necessary. If you are concerned about providing your personal information online please contact us and we will arrange alternative means for you to provide this information. If you would like to request to have your data removed from our database, please email email@example.com or call 01296 382403.
We collect IP addresses only for the purposes of system administration and to audit the use of our site. We do not link IP addresses to anything personally identifiable, which means that while your user session will be logged you will remain anonymous to us. This information tells us which areas of the website are used most and helps us improve the service we offer you.
Cookies are used on this website. Cookies are small pieces of information stored by your browser on your computer’s hard drive. They are used give us information about what customers look at when visiting this website. They do not identify you but provide us with really useful information that helps us improve the website. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set or to reject all cookies.
This website has security measures in place to protect the loss, misuse and alteration of the information under our control.
We are serious about guarding the security any transactions you make. Our online credit and debit card processing is undertaken by Netbanx.com who is compliant with the payment industry’s highest standards for data protection and transaction security.
This website contains links to other sites. We are not responsible for the privacy practices or the content of these sites nor do we endorse any externally linked sites.
While every care has been taken to ensure the accuracy of information on this site Buckinghamshire County Council accepts no responsibility for any errors, omissions, or misleading statements on these pages. In line with this, Buckinghamshire County Council is not liable for any action you may take as a result of relying on such information or advice or for any loss or damage suffered by you as a result of taking this action. If you believe there is information on the website relating to yourself that is inaccurate, please contact the Council and we will then investigate further and where possible correct this information.