If it becomes necessary to either cancel or close your course within the first three weeks, for example due to low numbers, we will refund your fees in full.
Where courses are closed after the first 3 weeks, a pro-rata refund will be made to any student attending at the time who has attended at least 80% of their sessions. We will endeavour to let you know as soon as possible and any refund due will be made by crediting your credit/debit card or by cheque. It is not possible to make refunds in cash. All cancellations will be confirmed to you in writing or email.
If you change your mind and wish to withdraw from a course before attending a session, a full refund will be given within 5 days of enrolling. If the request is made at least 15 days before the course begins, a full refund less £25 to cover administration fee will be returned to you.
It may occasionally be necessary, for reasons beyond the control of Buckinghamshire Adult Learning, to change the course tutor, make slight changes to the timing or content of the programme, or move the course to an alternative venue within a reasonable distance of the advertised venue. Refunds will only be given in exceptional circumstances.